EPO – Credit note
User manual
Table of content
Introduction
Glossary
Web application
Dashboard
Filling out the header fields
Filling out the detail line(s)
File attachments
Filling in the delivery and address information
Delivery information
Messages
Submitting a credit note
Submitted credit notes
Pending
Rejected
History
Viewing the credit note documents & generated PDF reports
Generate the PDF report
Emailing the credit note report

Introduction

This user manual explains the credit note module inside the Asamco platform.

Glossary

The status symbols are as follows:
= EPO module (This button takes you directly into the E-Procurement Online app)
= Credit note module (This button takes you in the CN creation)
= PDF report (This button generates the PDF document report when clicked)
= Email report (This button allows you to email the PDF document report)
= Save the CN as a draft (This button allows you save the CN as a draft, which you can submit at a later stage)
= Submit the CN (This button allows you to submit the CN)

Web application

Sign into the Asamco portal using this link: https://asamco-portal.azurewebsites.net/#!/auth/login
You should see the login page displayed as shown below:

Fill in your username and password and you will now be logged into the portal. Note that as the portal is developed the appearance might change slightly.
After logging in please select the relevant organisation you want to work in. For this user manual we will be selecting the Asamco (demo) organisation.

Click on the Asamco (demo) organisation and you will be presented with the companies and the connected applications that are linked to each company.

After clicking on the Asamco B.V. company, you will be presented with an overview of all the connected applications linked to that company. The connected applications you can see here are managed by permissions that can be different for each company and are assigned by your organisation's administrator.


To submit a new credit note please open the EPO application.

Dashboard

The portal works on a "single sign in" principle, once you have logged into the portal, all the application logins are handled by the portal itself. The first screen you will see after logging in is the "Dashboard". The dashboard currently shown is from a superuser, it is possible that your dashboard looks different as different or lesser permissions were assigned to your profile.
In case you feel like you are missing something, please address this request to your organisation administrator. In addition, the dashboard shows you the documents that you have submitted and that are still pending approval. You can create a new credit note using the "credit note" button on the dashboard or the "credit note" node on the left tree menu.
After you have clicked the "credit note" button you will see the following screen displayed as shown below.
Note: that depending on permissions you might have more or less icons available on your dashboard.

After you have clicked the "credit note" button you will see the following screen displayed:

Filling out the header fields

The steps mentioned below will take you through the creation of a new CN:

1. 1. Customer: Select the customer that is (potentially) returning the items.
   2. Project: Select the relevant project to the CN (if applicable).
   3. Warehouse: Select the default warehouse in which the goods to be returned are stored.
   4. Select the workflow: Select the workflow, applicable to the CN. The workflow will determine the approval steps required before the CN will be fully approved.
   5. Select the sales representative: Select the sales representative (if applicable).
   6. Delivery note: Type your delivery note number.
   7. Order/Delivery date: Select the dates of making the order and of the expected delivery (optional).
   8. Invoice date: Select the date of when the CN will be booked, this will also be the transaction date used in the database.
   9. External order number: This can be used to store the order number that is issued by the customer (if applicable).

Example workflow:

Filling out the detail line(s)

Click on the "+" sign to create a new detail line.

The following new screen will pop up. A choice can be made between a "general ledger" (GL) account or a "stock item".

Click on the "GL" drop down menu. You will see the following menu displayed from which you can select your "GL" item account.

You can also use the search bar on top to search for either the account number or the account name (as shown below).

After you have selected your "GL" or "stock item" account you will see the GL account number or the stock code in the item lookup.

The following fields need to be filled in per detail line within a "CN".

File attachments

It is possible to add attachments to a CN. The added files will be linked to the CN and will be stored with a link to this CN. This can be used to upload your supporting documentation for the CN such as the CN's for the goods/services you are returning to the supplier.
_There are two ways to upload a file:_

1. Select the document and drag and drop it in the red bordered field, as shown in the image on the right. Next, the system will upload the file to this CN. A new screen will pop up at the top of your screen (see the image below). Here, you need to select the file category for this document. Click save to finish the upload.
2. Click on "select files" (see the image on the right) which will open the file explorer with your documents. From there you can select the document you want to upload to the CN. Again, the category needs to be selected before the file can be attached to the CN (see image below). Click save to finish the upload.

 
The following list shows the default categories, these categories are editable upon request. Your EPO administrator can help with that.

Filling in the delivery and address information

Below the detail lines you will see multiple tabs where you can fill in your delivery and address information as well as a message tab on the right where you can type out your "external messages", the external messages can be printed on documents issued to your customer. You can also view the workflow steps (if applicable).

Delivery information

1. Delivery date: Select the date of delivery
2. Priority: Select the priority of the delivery from low to critical in your CN (if applicable).
3. Delivery method: Select the delivery method for the CN (if applicable).
4. Due date: Select the due date by which the order should be delivered.
5. Settlement term: Select the settlement term in which the goods will be paid (if applicable).
6. Select opportunity: Select the sales opportunity for the CN (if applicable).

Messages

In the credit note messages, you can post any internal messages to the company from here and it will be saved to the CN.

Submitting a credit note

Once all the detail lines and all mandatory information have been added to the CN, you can submit the CN.

• To submit the CN, click on the blue "paper plane" button (see the image below). Note that when a workflow is enabled the CN will be submitted through the selected workflow, otherwise the CN will be booked directly.
• To process the invoice, click on the orange button.
• By clicking on the green "save" button, you can save the CN to a draft.

Submitted credit notes

Once your CN has been submitted the system will automatically generate a CN number (provided the settings in Sage 200 Evolution have been enabled) as you will see in this success notification message below:
Click "Ok" and the pending tab will be displayed or click on "New" to create a new CN.

Pending

The following overview screen will show all documents that are not yet fully approved. This will include your submitted CN's. This is where a CN is first listed after you have submitted it provided a workflow is configured. You can easily filter the type of document by using the filter button in the first column to filter the relevant documents you want displayed.


After scrolling to the right of the screen (as shown above) you will see the following buttons on the right of each document that provide various courses of action:

1. Email report directly from EPO.
2. Preview the PDF.
3. See an overview of the detail lines.

1. CN 1243 Preview and download attachments.

1. View and edit document within EPO.

Rejected

This overview screen ("Overviews" >> "Rejected") shows all rejected documents. Note that like the other overview pages, this screen (by default) will only show the documents which are either rejected by you or are rejected documents you have submitted (see the image below).

By clicking on "view" (red bordered in the image above), you can open the document and see all its details. This will also show the reason for rejecting the document, this will be shown in the message box (see messages). Note that if a document has been rejected by you or one of the approvers, it will be available for editing again.
By clicking on "reactivate" (red bordered in the image above), you can – after editing it - resubmit the document. This will re-submit the document through the approval workflow, where the approvers need to approve it again.

History

This overview screen ("Overviews" >> "History") shows all fully approved/processed documents. You can easily recognize the type of document based on the icon in the second column, by virtue of the type of filter you can easily filter the overview, by clicking the box in the first column of the overview and clicking on the "Archive selected items", you can archive the according item. By archiving the CN, you indicate that they are completely handled and that no further process remains.

Viewing the credit note documents & generated PDF reports

To view the CN's documents or the generated PDF reports, scroll to the far right of the screen in the history page.

The document attachments can also be viewed and downloaded directly from within the history folder by clicking the green folder button to view the attachments or the download button to download the file.

Generate the PDF report

Generate the PDF document by clicking the PDF button, the report will be generated with the report layout that is configured.

Emailing the credit note report

To email the PDF report(s) click on the orange email button as shown below:

You will then see the window pop up (as shown below). Here you can easily fill out the desired email addresses, CC participants, and/or BCC participants. You can then define your subject title, and lastly include your message for the reason the CN is being shared.